"Dear Kathleen,
This email is a status update to your case.
Apologies for the late follow up as I did have to wait for the dlrship to respond back to me. I have reached out to them again requesting an update for repairs, and have been made aware that repairs shall be completed by today. I will f/u back up with yourself and the dealership later this week to verify the vehicle repairs have been completed...
Sincerely,
Kia America”
Am I wrong or did they not address my problem? They just made it their excuse (dealer not responding) AND said “f/u back up with yourself”.
At least that made me laugh. That must be the supreme insult they have available for any whiny American car owner.
The pretty snow is being washed away today. I think the rain has washed away some of my anger as well. I will save what remains for Kia of Korea and Kia of Utica.
The inside children are getting some quality time with mom upstairs. Jessie likes to hide up here when the weather outside is frightful. And Monkey has become even more attached to Cyrus because kooky Martin is so exhausting.
Mom is reading and enjoying "Paris to the Moon" by Adam Gopnik.
No comments:
Post a Comment