Showing posts with label Verizon DSL problems. Show all posts
Showing posts with label Verizon DSL problems. Show all posts

Tuesday, July 7, 2009

FINALLY online!


Dear Verizon: It really should not have taken 8 months to get me connected, and one full week after I was connected to get me up and running. I think you need to work on that timeframe AND your poor excuse for customer service! Even your own techs and tech support people are scratching their heads and wondering what the problem is! But thanks to some seriously dedicated folks (you know who you are!) I am online in NY!

As for the groundbreaking ceremony: looks like we're held up until Friday. But even if I have to go out there on Friday with my garden shovel, by myself, a hole is getting dug.

Monday, June 29, 2009

Coming soon...


It's official, got the phone call this morning, DSL is hooked up and waiting for me to come up there. Modem was delivered today (although I still don't know why I needed a new one). I hope it's just as easy as plugging in the Mac and the modem. We'll see!

Still haven't heard for sure if they'll break ground right after the 4th, but I am counting on it. Here's the architect's rendering of the front. I colored it in and added the dogs.

Thursday, June 25, 2009

Progress


Today I found out that I might actually have a DSL hook-up from Verizon starting on June 29. I have only been trying since November! Verizon beats me up at every turn...but I'm fighting back, and winning. Just tell me why I have to send back the modem that I have had for the last month, so that they can write me up a new order and send me a new modem, the same one, in 3 to 5 business days if I am lucky?

Last night I finished my driveway layout and site plan for the house and garage. The husband approves, the architect approves, now I just have to get the builder and his excavator to agree that this is better than what is already staked out on the site. (Sophie, in the photo, gives her paws-up on the old layout.)

And I have a "Dwelling Fire Application" to fill out in order to get some insurance on the new house and The Dump. Since we went with a home equity loan instead of the ridiculously complicated and expensive construction loan, I figured it might benefit us to insure the house while it was being built. As for insuring The Dump...who would've thought anybody wanted to insure that? They insisted!