Tuesday, July 7, 2009
Dear Verizon: It really should not have taken 8 months to get me connected, and one full week after I was connected to get me up and running. I think you need to work on that timeframe AND your poor excuse for customer service! Even your own techs and tech support people are scratching their heads and wondering what the problem is! But thanks to some seriously dedicated folks (you know who you are!) I am online in NY!
As for the groundbreaking ceremony: looks like we're held up until Friday. But even if I have to go out there on Friday with my garden shovel, by myself, a hole is getting dug.